Shipping, Pricing & Return Policy
Free and Flat rate shipping
- WE OFFER FREE SHIPPING FOR ORDERS OVER $100 in CANADA, U.S. and INTERNATIONAL.
- FOR ORDERS UNDER $100, THE FLAT RATE IS $20.
Your order will be sent out between 2 and 7 business days
We are proud to announce we are now sending all Vancouver Island orders via Geazone, an entirely electric eco-courier service! Orders are picked up on Thursday and will get to you the following day!
Estimated delivery times (from day of shipment):
- Vancouver Island: 1-2 business days
- BC Lower Mainland: 1-2 business days
- Rest of BC: 2-3 business days
- Prairie Provinces (AB, SK, MB): 3-7 business days
- Eastern Canada (ON, QC): 5-7 business days
- Maritimes (NL, NB, NS, PE): 7-8 business days
- Northern Canada (YT, NT, NU): 5-10 business days
- USA (will vary greatly depending on destination): 5-12 business days
- Depending on the volume of orders received, it may take 1-2 business days to process your order.
All prices are in Canadian dollars. Merchandise will be invoiced at the prices in effect on the date of shipping. Please note pricing is subject to change without notice due to unforeseen increases in cost.
If you are a U.S. customer, your credit card company will automatically convert the funds from Canadian to US dollars and that information will appear on your credit card statement.
DAMAGE IN SHIPPING
All merchandise sold hereunder will be shipped at the Buyer’s risk, and risk shall pass to the Buyer upon our delivery of merchandise to a carrier. Therefore, all claims involving loss or damage to merchandise should be solely against the carrier. Claims for damaged goods should be made directly to the carrier (Canada Post). Contact a Canada Post representative at 1-888-550-6333. Remember to retain all packing materials, including the box the goods arrived in, as Canada Post may need to inspect the damage.
EXCHANGES & RETURNS OF GOODS
Items must be exchanged or returned within 14 days of purchase, be unused and in good condition.
No refunds, exchanges or price adjustments on sale items.